I forgot my password

Contact Us

Having problems with the site? Think some stats might be wrong? Have a payment issue?

Emails are monitored constantly throughout the day and you can be assured that your issue will be addressed promptly. Send an email to support@armchairpools.com and we will be happy to help you. You can also check out our frequently asked questions below.

Armchair Pools considers the statistics published at NHL.com to be correct and they will be used when there are discrepancies.

Frequently Asked Questions

How much does a pool cost?
Each pool costs $20. This is for the entire pool and includes unlimited teams and unlimited team size. There is a free 3 week trial that does not start expiring until the season begins. So you can try out the site without any obligation to pay.
Do I need to enter an email address for each person in the pool?
No. Armchair Pools no longer requires that you enter an email address for your poolies.
Can I enter multiple teams under a single user?
Yes. Armchair Pools now allows a single user account to have as many teams as you want.
Where is the ‘Manage Poolies’ menu item?
For those of you familiar with the ‘Manage Poolies’ screen, do not worry it’s still around. It’s been renamed to ‘Add Teams’ and has a few new features that make it even easier to use.
Can I duplicate my old pools?
Check out our new “Import Poolies” feature on the “Add Teams” screen. It allows you to add poolies quickly from your previous pools.
I am running a large pool and do not want to enter everyone’s name and email address. Is there an easier way?
Yes. We offer a corporate pool that gives your poolies the ability to sign up and make their player selections online. Details about our corporate pool can be found here
How do my poolies access the pool?
There are two ways that a poolie may access the pool
  1. If a poolie has an account at Armchair Pools, they can simply login to the website and view the pool from their myPools page. To setup a poolie with an account, enter their email address beside their team name. Account details will be sent to them and they can choose to create an account.
  2. Poolies without an account can view standings on the pools public page which can be setup instantly by the pool administrator on the Pool Settings -> Basic Settings page.
When are the pool stats updated?
Stats are updated every night at Midnight PST. They are usually completed by 1:00a PST. Throughout the night, you can check out the ‘Nightly Standings’ screen to see unofficial pool standings that have been adjusted by completed games.
Do you support trades?
Yes, Armchair Pools fully supports trades. You can trade a player and transfer all his previous points to the new team, or choose to keep players' previous points with the original team.
I think my pool stats are wrong. Can you look into it?
Armchair Pools takes the accuracy of our pools and our NHL statistics seriously. We get our data from www.stats.com , the industry leader of sport statistics collection and publishing. However, mistakes do occur from time to time, so if you think you see an error, please send us an email and we will look into it right away. When discrepencies occur, Armchair Pools considers the data from NHL.com as official.
One of my poolies did not receive their password. What can I do?
Ask your poolie to check their spam/junk folders. Some email providers will mark our emails as spam and file them accordingly. If your poolie still cannot find the invitation, you can manually send it to them by clicking the “Manually Send Password” link next to their name on the “Add Teams” page (it ‘s to the right of the hockey stick icon). Just paste this link into an email and send it to them. Since the email is now from you, it should get past the spam filters.